Updated 12 Nov 2026

All systems operational.

The live state of every PRACHSO service, with 90 days of history. Planned maintenance is posted here at least 48 hours ahead.

Services
5
Incidents, 90 days
0
Planned maintenance
None
Report a problem
support@prachso.xyz

Services

OperationalDegradedOutage

  • Web app

    Dashboard, expiry calendar, renewal desk, document vault and the driver Roadside Pack links

    Operational
    15 Aug 2026100.00% operationalToday
  • WhatsApp delivery

    Expiry reminders, escalations and challan alerts in 10 languages

    Operational
    15 Aug 2026100.00% operationalToday
  • Registry sync

    Vehicle and licence records read through authorised channels

    Operational
    15 Aug 2026100.00% operationalToday
  • E-challan check

    Daily check of every vehicle for newly issued e-challans

    Operational
    15 Aug 2026100.00% operationalToday
  • Gate Check API

    Vehicle and driver checks at shipper and warehouse gates

    Operational
    15 Aug 2026100.00% operationalToday

Incident history

No incidents recorded

When something breaks, the incident is posted here as it happens, updated until it is resolved, and followed by a written summary of the cause and the fix.

  1. November 2026No incidents
  2. October 2026No incidents
  3. September 2026No incidents

How we measure

What counts as degraded

Some services depend on systems PRACHSO does not run. When a source is slow, we retry and show the last successful check time in the app, and a delay past the threshold below is posted here.

Service dependencies and thresholds
ServiceDepends onPosted as degraded when
Web appPRACHSO application servers in IndiaPages slower than 3 seconds or sign-in failing for some users
WhatsApp deliveryMeta's WhatsApp Business PlatformReminders delayed by more than 30 minutes from their scheduled time
Registry syncULIP, Parivahan services, DigiLocker and licensed data partnersDaily re-check not completed for every vehicle by 10 am IST
E-challan checkThe Parivahan e-Challan system, through authorised accessDaily check not completed for every vehicle by 10 am IST
Gate Check APIPRACHSO API servers and the registry sources aboveChecks taking longer than 10 seconds or failing

Planned maintenance

None scheduled. Maintenance runs between 1 am and 4 am IST, is announced here 48 hours ahead, and never delays a scheduled reminder by more than 30 minutes. To report a problem you are seeing, write to support@prachso.xyz.

Know every expiry before the checkpoint does.

Send us your vehicle list. We load your fleet and show you every date and every pending challan on the call.